Frequently Asked Questions
Everything you need to know about our premium gear and accessories.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We accept returns and exchanges on all unused items in their original packaging within 30 days of purchase. Please note that customized or engraved items are final sale.
Do SOG products come with a warranty?
Yes, all our products are backed by a limited lifetime warranty against defects in materials and workmanship. This ensures your gear stands the test of time.
How should I maintain and clean my gear?
To maintain product quality, we recommend regular cleaning with a mild detergent and water, followed by immediate drying. For steel components, apply a light coat of oil to prevent oxidation.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to a select list of international destinations. Please check our shipping page for a full list of supported countries and applicable customs fees.